1. Scope of Application
2. Conclusion of the Contract
3. Right to Cancel
4. Prices and Payment Conditions
5. Shipment and Delivery Conditions
6. Reservation of Proprietary Rights
7. Warranty
8. Copyright
9. Contents and links on our website
10. Miscellaneous
11. Applicable Law
12. Information about online dispute resolution

1. Scope of Application
1.1 These General Terms and Conditions of the company Jutta Müntefering, werkdepot (hereinafter referred to as “Seller”) shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as “Client”) and the Seller relating to all goods and/or services presented in the online shop of the Seller. The inclusion of the Client’s own conditions is herewith objected to, unless other terms have been stipulated.

1.2 A consumer pursuant to these Terms and Conditions is every natural person concluding a legal transaction for a purpose attributed neither to a mainly commercial nor a self-employed occupational activity. A trader pursuant to these Terms and Conditions is any natural or legal person or partnership with legal capacity acting in the performance of a commercial or self-employed occupational activity when concluding a legal transaction.

2. Conclusion of the Contract
2.1 The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.

2.2 The Client may submit the offer via the online order form integrated into the Seller’s online shop. In doing so, after having placed the selected goods and/or services in the virtual basket and passed through the ordering process, and by clicking the button “Binding order” finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the shopping cart. The Client may also submit his offer to the Seller by telephone, e-mail or postal service.

2.3 The Seller may accept the Client’s offer within five days:

  • by transferring a written order confirmation or an order conformation in written form (fax or e-mail);
  • insofar receipt of order confirmation by the Client is decisive, or
  • by delivering ordered goods to the Client; insofar receipt of goods by the customer is decisive, or
  • by requesting the Client to pay after he placed his order.

Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the Seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.

2.4 The period for acceptance of the offer shall start on the day after the Client has sent the offer and ends on expiry of the fifth day following the sending of the offer.

2.5 In case of an order via the Seller’s online order form, the text of the contract will be stored by the Seller and will be sent to the Client in writing including these Terms and Conditions (for example via e-mail, fax or letter) after the Client has submitted his order. In addition, the text of the contract will be stored on the Seller’s website and can be found by the Client via the password-protected customer account by entering the respective login information, provided that the Client has created a customer account in the Seller’s online shop prior to submitting his order.

2.6 The German and the English language are exclusively available for the conclusion of the contract.

2.7 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. Particularly, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.

3. Right to Cancel
3.1 Consumers are entitled to the right to cancel.

3.2 Detailed informations about the right to cancel are provided in the Seller’s instruction on cancellation.

4. Prices and Payment Conditions
4.1 The prices indicated by the Seller are final prices and include the legal value added tax. Any additional delivery and shipping costs are indicated in each respective product description if applicable.

4.2 In case of delivery to countries outside the European Union, additional costs may incur in individual cases for which the Seller is not responsible and which have to be borne by the Client. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs). Such costs regarding money transfer may also incur, if delivery is not made in a country outside the European Union and the Client carries out the payment from a country outside the European Union.

4.3 Payment can be made using one of the methods mentioned in the Seller’s online shop. We offer the following payment methods: Bank transfer, Paypal, Credit card payment.

4.4 If prepayment via bank transfer has been agreed upon, payment shall be due immediately upon conclusion of the contract.

4.5 When choosing one of the payment methods offered by “PayPal”, the handling of payments is done via the payment service provider PayPal (Europe) S.a..r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449, subject to the conditions of use which can be viewed at https://www.paypal.com/ie/webapps/mpp/ua/legalhub-full?locale.x=en_US, or, in case the Client does not have a PayPal account, subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/ie/webapps/mpp/ua/legalhub-full?locale.x=en_US

4.6 When choosing the method of payment credit card, the invoice amount shall become immediately due. The processing of credit card payments is made in co-operation with Payplug, 23-25 rue Jean-Jacques Rousseau ,75001 Paris (www.payplug.com) to which the Seller assigns his claims. Payplug ollects the invoice from the Client’s indicated credit card account. In case of assignment, payment can be made with debt-discharging effect exclusively to Payplug. The credit card account is debited after the Client has sent his online shop order. In case of choosing the method of payment credit card, the Seller will remain responsible for general customer questions regarding for example the goods, delivery time, dispatch, returns, complaints, cancellation statements and its mailing or credit memos.

5. Shipment and Delivery Conditions
5.1 Goods are generally delivered on dispatch route and to the delivery address indicated by the Client, unless agreed otherwise. During the processing of the transaction, the delivery address indicated in the Seller’s order processing is decisive. However, in case the Client selects the payment method PayPal, the delivery address deposited with PayPal at the date of payment shall be decisive.

5.2 Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client’s control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.

5.3 Personal collection is not possible for logistical reasons.

5.4 We deliver to the following countries:
Germany, Andorra, Australia, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Gibraltar, Greece, Great Britain, Ireland, Iceland, Italy, Canada, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Spain, Czech Republic, Turkey, Hungary.

5.5 The items are produced and sent immediately after ordering. The product prices are exclusive of shipping costs. You can find more information about the shipping costs in the product descriptions and here: delivery- and shipping costs
We usually need 1-4 days to produce the items. The shipping time of the carrier must be added to this production time. The delivery time within Germany is a maximum of 7 business days (Monday to Friday, holidays excluded) after the payment order has been transferred to the credit institution.
The delivery time differs for foreign countries. An overview of the shipping times to the individual countries can be found here: delivery and shipping-costs. The shipping time to third countries can be significantly extended caused by the customs clearance.

5.6 If an item is not available short-dated, we will inform you by e-mail about the expected delivery time, as long as we have an address from you. Your statutory rights are unaffected.

5.7 Deliveries to Great Britain: if the net value of the items in the shopping cart (excluding shipping costs) is below 135 GBP in total, 20% VAT will be charged on the order. The applicable UK VAT will be paid by us to the British government. There are no further costs for the recipient. If the net value of the items in the shopping cart (excluding shipping costs) is more than 135 GBP in total, no VAT will be charged on the order. Net prices are displayed. In the UK, at the point of delivery, there are sales taxes and duties payable by the recipient. Due to the size and sensitivity, only one lampshade can be sent per package. Since different conditions apply to each package – depending on the value of the goods (< or > 135 GBP, see above), only one lampshade can be ordered per order process if the delivery address is in GB. In the case of multiple orders, it is therefore necessary to order each lampshade individually. This does not result in any disadvantages for the buyer, as there are generally shipping costs for each lampshade.

6. Reservation of Propietary Rights
If the Seller provides advance deliveries, he retains title of ownership to the delivered goods until the purchase price owed has been paid in full.

7. Warranty
7.1 Should the object of purchase be deficient, statutory provisions shall apply.

7.2 The Client is asked to notify any obvious transport damages to the forwarding agent and to inform the Seller accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.

8. Copyrights
The content, pictures and designs on these pages are subject to German copyright law. The copying, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are not permitted. Insofar as the contents on this page were not created by the operator, the copyrights of third parties are respected. Particular contents of third parties are marked as such. If you are nevertheless aware of a copyright infringement, we ask for a corresponding note. If we become aware of legal violations, we will immediately remove such content.

9. Contents and links on our website
The contents of our pages were created with great care. However, we can not guarantee the correctness, completeness and actuality of the contents. As a service provider, we are responsible for our own content on these pages according to the general laws according to § 7 Abs.1 TMG. According to §§ 8 to 10 TMG, however, we as service providers are not obliged to monitor transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this respect, however, is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will immediately remove such content.
Our offer contains links to external websites of third parties on whose contents we have no influence. We can not assume any liability for these third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of legal violations, we will immediately remove such links.

10. Miscellaneous
The product descriptions of the offers, such as illustrations, drawings, descriptions, measurements, weight indications are non-binding, unless they are explicitly marked as binding. This applies especially to changes and improvements of technical progresses. Minor deviations from this product descriptions are allowed and do not affect the fulfillment of contracts, as far as they are not unreasonable for the buyer. We would like to point out that there may be slight deviations concerning the colors, mostly caused by the different color settings of the monitor. Since our lampshades are made of paper, i.e. a flexible material, size information is meant only as a point of reference. Small spots on the paper are not a reason for a complaint as this is normal for a natural material as paper.

11. Applicable Law
The law of the Federal Republic of Germany shall apply to all legal relationships between the parties under exclusion of the laws governing the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the country, in which the consumer has his habitual residence.

12. Information about online dispute resolution
12.1 The EU Commission provides on its website the following link to the ODR platform: https://ec.europa.eu/consumers/odr. This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.

12.2 The Seller is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.